Automated Care Cases & Bulk Batches

Kononia combines real-time absence tracking with bulk scheduling tools to ensure no member of your congregation is overlooked.

1. Automated Absence Cases

When a member misses several consecutive services or Sunday School sessions, the system raises a flag and schedules an automated check-in:

• Consecutive Absences Alert: If a member’s absences reach your church’s alert threshold (typically 3 or 4 consecutive missed events), the system flags the profile.
• Auto-Generated Cases: Every night, the platform automatically generates “Absence Follow-up” cases for flagged individuals.
• Direct Shepherd Assignment: The case is automatically assigned to the shepherd designated on the member’s Family profile. This routes the check-in request directly to the servant who knows the family best.

2. Bulk Pastoral Batches

For seasonal visitations or parish campaigns, administrators can create visitation requests in bulk:

• Lent & Advent Visitations: Schedule church-wide visitation programs for holidays.
• Filter Criteria: Create batches by filtering members (for example, generating check-in cases only for “Families in the North District” or “College Youth”).
• Automatic Allocation: The bulk generator distributes the visitation cards to the correct assigned household servants in one process.

3. Shepherding Dashboard Actions

Servants receive these automated and bulk cases on their personal dashboard:

• Pending Tasks: View a checklist of families requiring follow-up.
• Log Call or Visit: Click the task to immediately phone the member or log details of a home visit, closing the case once contact is established.