how-to
Product: Events & Calendar
Reviewed: Tue Sep 08 2026 03:00:00 GMT+0300 (Eastern European Summer Time)
Frequently asked questions about managing church calendars, recurring schedules, and event registration sheets.
How do I edit a single session of a recurring event series?
If you have a weekly event (like a Bible study) but need to change the time or location for just one week:
- Navigate to the Calendar and click on the specific event occurrence you want to change.
- Click Edit Event.
- The system will ask: “Do you want to edit this occurrence, or the entire series?”
- Select Edit This Occurrence Only.
- Make your adjustments (e.g., changing the meeting room) and save. The change will apply only to that date, leaving all other weekly occurrences untouched.
Can we issue refunds or cancel event registrations?
Yes. If a member registers for a paid event (like a retreat) and needs to cancel:
- Navigate to the Event Details page and select the Registrations tab.
- Find the member’s registration card.
- Click Cancel Registration.
- If a payment was processed online, you can trigger a refund directly to their payment method through your merchant provider widget in the invoice screen.
- The registration card will update to “Cancelled,” freeing up the ticket slot for waitlisted members.
How do we sync the parish event calendar with external calendars?
You can sync church events with personal devices:
- Public Calendar Subscriptions: Go to the events page and click Subscribe to Calendar.
- iCal Link Generation: The platform generates a standard iCal URL.
- External Integration: Paste this link into Google Calendar, Apple Calendar, or Microsoft Outlook. Your personal calendar will automatically fetch and display church events, updating in real-time as changes are made.
What is the difference between RSVP and Ticketing?
- RSVPs: Free, simple status indicators (Attending, Not Attending, Undecided). This is ideal for estimating attendance for general liturgies or meetings.
- Ticketing: Requires registration forms, tracks strict capacity limits, and can collect registration fees. This is designed for structured events like camps, courses, and retreats.